Terms of Service

Effective as of May 15, 2026. These Terms of Service ("Terms") govern your access to and use of the Star Forge Void website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

1. Use License

Star Forge Void grants you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes only. This license is conditional upon your compliance with these Terms. Any unauthorized use of our website may violate copyright, trademark, and other applicable laws.

2. Ticket Purchases and Reservations

All ticket purchases through our website are subject to availability and confirmation. A ticket purchase is not confirmed until we send you a confirmation email. Star Forge Void reserves the right to refuse or cancel any ticket order at our sole discretion. All sales are final except as otherwise required by law. Refund policies for individual performances are detailed in our cancellation policy.

3. Cancellation and Refund Policy

Tickets may be cancelled up to 14 days before the performance date for a full refund. Cancellations made within 14 days of the performance will receive a store credit valid for 12 months. No refunds will be issued for cancellations made within 7 days of the performance or for no-shows. Refunds will be processed to the original payment method within 5-7 business days.

4. Pricing and Payment

All prices displayed on our website are in Japanese Yen (JPY) and include applicable taxes unless otherwise stated. We accept major credit cards and bank transfers. Your payment information is processed securely by PCI-compliant payment processors. You represent and warrant that you are authorized to make any payment you submit through our website.

5. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and password. You agree to accept responsibility for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. Star Forge Void is not liable for any loss resulting from unauthorized use of your account.

6. User-Generated Content

Any content you submit, post, or display on our website, including reviews and comments, is considered user-generated content. By submitting such content, you grant Star Forge Void a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and distribute your content. You represent and warrant that you own or have the necessary rights to the content you submit.

7. Prohibited Conduct

You agree not to use our website for any unlawful purpose or in any way that violates these Terms. Specifically, you agree not to:

  • Engage in any form of harassment, abuse, or discrimination
  • Attempt to gain unauthorized access to our website or systems
  • Transmit viruses, malware, or any code of a destructive nature
  • Engage in any form of spamming or unsolicited communications
  • Violate any applicable laws, regulations, or third-party rights
  • Resell or redistribute tickets obtained through our website

8. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Star Forge Void or our content suppliers and is protected by international copyright laws. Unauthorized use or reproduction of any content is strictly prohibited. You may not modify, copy, distribute, or transmit any content without our prior written permission.

9. Disclaimer of Warranties

Our website and services are provided on an "as-is" and "as-available" basis without warranties of any kind. Star Forge Void disclaims all express and implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free from harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Star Forge Void shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue, arising from your use of or inability to use our website or services. Our total liability in any claim shall not exceed the amount you paid for tickets in the transaction giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Star Forge Void, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website, violation of these Terms, or infringement of any rights of third parties.

12. Termination

Star Forge Void may terminate or suspend your account and access to our website at any time, without notice or liability, if you violate these Terms or engage in conduct that Star Forge Void deems harmful or inappropriate.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles. Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts located in Tokyo, Japan.

14. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, such provision shall be removed or modified to the minimum extent necessary to make it valid and enforceable. The remaining provisions shall continue in full force and effect.

15. Contact Information

If you have questions about these Terms of Service, please contact us at:

Star Forge Void
1-1 Ginza, Chuo City
Tokyo 104-0061, Japan
Phone: +81 46-264-5513
Email: legal@starforgevoid.com